Trim the wick down to a maximum of 1/4 of an inch after each burn. This stops the flame smoking and gives a much longer life to the candle. If the candle does give off sooty smoke, extinguish it and trim the wick before lighting it again.
Do not let candles burn in a draught or close to a heat source as this will cause the flame to smoke and burn unevenly.
Place candles on steady surfaces that will not burn & will not be damaged by slight heat (from the glass), and keep them away from flammable materials such as curtains.
Use a proper candle lighter and extinguisher to light and put out your candles where possible.
Each time the candle is extinguished, remove the charred pieces of wick, remains of matches and other impurities, from the melted wax round the wick.
When you light your candle, make sure it is allowed to burn out to the edge of the glass before extinguishing it. If it only burns for a short while, it will be spoiled by burning downwards and not outwards.
Always place candles on a level surface, spaced apart, (especially with multiple wick candles) thus preventing uneven burning.
Never ever leave a candle burning unattended, you just can’t ever be too sure with an exposed flame.
Never leave lit candles alone with children.
The wax used for our candles are intended to give the best results at room temperature..
Make sure you completely remove any water on the surface of the candle before lighting, as a few drops of water causes the flame to spark and crackle.